Privacy policy

Privacy information pursuant to art. 13 Regulation (EU) 2016/679 The General Data Protection Regulation ("GDPR")

Mottura Serrature di Sicurezza S.p.a., with registered office in Sant’Ambrogio di Torino (TO), Strada antica di Francia n° 34, (hereinafter "MOTTURA", the "Company", "we"), e-mail: privacy@mottura.i t as data controller collects and processes personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation ("GDPR"), the Legislative Decree . June 30, 2003, n. 196 ("Privacy Code"), Legislative Decree 10 August 2018, n. 101 of adaptation of the Privacy Code to the GDPR (the "Adjustment Decree"), in compliance with the privacy principles and the rights of the interested party.

This constitutes the information provided pursuant to art. 13 of the GDPR in relation to the collection and processing of your personal data by MOTTURA for the purposes identified below.

Version updated on 1 February 2024

1. Personal data processed

MOTTURA processes the following personal data provided by you when filling in forms of contact and/or personal data in paper or digital form, surveys, purchase orders, questionnaires or market researches, on the occasion of commercial contracts and/or in the context of purchases, supplies, meetings, use of “Mottura Club” service, use of our APP, events or other contacts with our agents or third parties that you have authorized to transmit the data to us, and/or within the correspondence in paper or digital form, and/or browsing the website and / or using the messaging servers, and/or in relation to our presence on the social platform. The necessary data are always indicated; all additional data are always voluntary.

Personal data: name, surname.
Contact details: e-mail, telephone, physical address for administrative, commercial and / or marketing purposes, and for sending products.
Professional data: name of the company or company they belong to and relative VAT number / tax code; title and / or function, professional information, type of activities etc.
Purchases information: data on the purchases.
Bank or payment details: any bank account codes, credit cards and / or other means of payment.

For more detailed information on how MOTTURA processes personal data collected in relation to your use of our website and related cookie policy, please see the MOTTURA Privacy Policy - Website and Cookie Policy.

For more detailed information on how MOTTURA processes personal data collected in connection with our social media platforms, please see the MOTTURA Privacy Policy - Social Media.

For more detailed information on how MOTTURA processes personal data collected in connection with Code of Conduct investigations, please see the MOTTURA Privacy Policy - Code of Conduct.

For more detailed information on how MOTTURA processes the personal information collected in relation to your use of our App, please see the MOTTURA Privacy Policy - App.

2. Purpose and legal basis of the processing; nature of the provision of personal data

Purpose of the processing of personal data	Legal basis for the processing of personal data	What is the legal basis for such processing?
To establish and manage a commercial and contractual relationship with you, including the fulfilment of your purchase orders (or your supplies).	The necessity to take steps at your request prior to entering into a contract with you and to perform a contract with you.	The provision of the personal data is mandatory for this purpose. Failure to provide the data may lead to the impossibility to fulfil your order or customer request.
To offer you guided sales tools to assist you with selecting the correct product or service.	The necessity to take steps at your request prior to entering into a contract with you.	The provision of the personal data is mandatory for this purpose. Failure to provide the data may lead to the impossibility to fulfil your customer request.
To provide you with the information you request, also via the website, regarding the Company the products and services.	The necessity to take steps at your request prior to entering into a contract with or to perform such contract with you.	The provision of the personal data is mandatory for this purpose. Failure to provide the data may lead to the impossibility to supply the requested information.
For Customer Service purposes.	The necessity to take steps at your request to perform a contract with you.	The provision of the personal data is mandatory for this. Failure to provide the data may lead to the impossibility to fulfil your request.
To ensure that the website is up-to-date and meets the needs of users, to analyze, review and improve the products or services offered on the website, to provide users with a user-browsing experience friendly. The information used for this purpose will remain strictly anonymous and will not be used to identify any user nor will it be aggregated to the personal data of users.	The necessity to pursue our legitimate interest in protecting our assets, our business and our rights.	The provision of the personal data is mandatory for this purpose. Failure to provide the data may lead to the impossibility to allow you to use our website.
Publication of identifying data on our website and contact details of the authorized Mottura centers (including the e-mail address) for the purposes of the online location service of the Mottura Clubs.	Your consent	The provision of your personal data is optional, but failure to provide it will make it impossible to join the localization service.
To ensure compliance with the website Terms and Conditions, the safety of the website and its users, to prevent fraud and to protect the rights and / or assets of the Company	The necessity to pursue our legitimate interest in enforcing the website Terms and Conditions, ensuring the safety of the website and its users and the protection of our rights and assets; The necessity to comply with a legal obligation to which MOTTURA is subject.	The provision of the personal data is mandatory for this purpose. Failure to provide the data may lead to the impossibility to allow you to use our website.
To share your personal data with other companies belonging to the ASSA ABLOY Group for administrative, legal and business reasons.	The necessity to pursue our legitimate interest in abiding by and enforcing the Group's guidelines.	The provision of the personal data is mandatory for this purpose. Failure to provide the data may lead to the impossibility to allow you to use our website.
Send you commercial (including market researches) and marketing communications about our products, services or events by electronic means (i.e. e-mail, SMS, newsletter) and / or non-electronic means (i.e. paper mail and telephone calls).	Your consent.	The provision of your personal data is voluntary and optional for this purpose. Failure to provide it will not have any negative consequences. on the commercial or contractual relationship with MOTTURA.
Send you promotional e-mails relating to products similar to those in your order (Article 130 paragraph 4 of the Privacy Code), using the e-mail address that you send us at the time of your order. You may object to these treatments at any time, and when any communication is sent.	The need to pursue our legitimate interest in carrying out promotional activities with our own customers.	The provision of your personal data is voluntary and optional for this purpose. Failure to provide it will not have any negative consequences. on the commercial or contractual relationship with MOTTURA
Carry out profiling activities about your interests and preferences in relation to MOTTURA products, services and events, to carry out commercial analyzes and send you commercial and marketing communications based on your interests and preferences; for these purposes we might carry out commercial classifications using the data provided by you when filling in the customer form, event form, contact form, or on the occasion of your participation to seminars and/or events organized by the MOTTURA, the data relating of your participation to surveys, questionnaires and market research, data relating to purchases and services used and data deriving from any analysis of your navigation and interaction on the web and social media.	Your consent.	The provision of your personal data is voluntary and optional for this purpose. Failure to provide the data will not have any negative consequences. on the commercial or contractual relationship with MOTTURA.
Carry out a minimal profiling activity about your interests and preferences in relation to MOTTURA products, services and events, to carry out commercial analyzes and, to the extent that there is a legal basis for marketing communications, send you communications based on your interests and preferences, using only the data about the source of your contact, the professional data (type of business, city or region) that you may have provided when filling in contact forms, and/or registering on our website or social media, or of the customer form and purchase orders (if you are already a customer), and the data deriving from the possible analysis of his navigation and interaction only on our website. In consideration of the source, type, minimization and purpose of the data processed (commercial classifications for the purpose of sending our proposals more in accordance with your needs, also in your interest), we consider excluded any possibility of risk, incidence, legal effect or injury for your privacy rights. In any case, you can oppose these treatments at any time, and in the occasion of any communication.	The need to pursue our legitimate interest in sending you commercial proposals that meet your needs.	The provision of your personal data is voluntary and optional for this purpose. Failure to provide it will not have any negative consequences on the commercial or contractual relationship with MOTTURA.
Carry out customer satisfaction surveys, by electronic means (i.e. e-mail, SMS, newsletter) and / or non-electronic means (i.e. paper mail and telephone calls) inviting you to participate. You may object to these treatments at any time, and when any communication is sent.	Your consent for participation in surveys. The need to pursue our legitimate interest in obtaining useful information to improve our offers, to invite you to participate	The provision of your personal data is voluntary and optional for this purpose. Failure to provide it will not have any negative consequences on the commercial or contractual relationship with MOTTURA.
Sharing your personal data with other ASSA ABLOY Group companies for their marketing purposes.	Your consent.	The provision of your personal data is voluntary and optional for this purpose. Failure to provide it will not have any negative consequences on the commercial or contractual relationship with MOTTURA.
Meet the legal requirements to which MOTTURA is subject, such as requirements related to reporting tax or financial information.	The need to fulfill a legal obligation to which MOTTURA is subject.	The provision of your personal data is mandatory for this purpose.
To undertake and/or intervene as a party in judicial and/or administrative actions for the exercise and defense of rights.	The need to ascertain, exercise or defend a right in court or whenever the judicial authorities exercise their judicial functions.	The provision of your personal data is mandatory for this purpose.